Privacy Policy

We may collect the following types of personal and business information:

Name, phone number, and email address

Company name, GSTIN, and billing details

Delivery addresses and order history

Payment method (excluding sensitive banking details)

Social media handles (for brand collaborations)

Website interaction data (if you visit our website)

We use the information we collect to:

Process and fulfil your orders

Provide invoices, quotations, and delivery updates

Communicate promotional offers, new launches, and business updates

Respond to your inquiries and support requests

Improve our services and client experience

Maintain internal records and accounting

We do not sell, rent, or trade your information to third parties under any circumstances.

All personal and transactional data is stored securely in password-protected systems and devices.

We take industry-standard precautions to prevent unauthorised access, misuse, or disclosure.

Access to data is restricted to authorised team members only.

By communicating with us via WhatsApp, email, or Instagram, you consent to receiving:

Quotations, invoices, and order updates

Product catalogues and promotional messages

Occasional reminders or follow-ups

You may opt out at any time by replying "STOP" or notifying us in writing.

We use secure payment gateways and do not store or collect sensitive financial data like card numbers or CVV codes. All payments are processed through third-party services (UPI, NEFT, RTGS, etc.) with their own security protocols.

Our website may use cookies to enhance user experience and collect anonymous data such as:

Pages visited

Session duration

Device/browser info

You can disable cookies in your browser settings.

We only share data with third-party logistics providers, payment processors, or service vendors when:

Necessary to fulfil your orders

Required by law or legal processes

You have the right to:

Request access to the information we hold about you

Request correction or deletion of inaccurate data

Opt out of marketing communication at any time

FineKnit Textile Co. may update this Privacy Policy from time to time. All changes will be reflected with a revised "Effective Date" and made available on our official platforms.